Thanks for the information.
Tcl roku tv wired connection not working.
Talked with roku support tcl support and centurylink support without any luck.
Spend way to much time on figuring out why the tcl roku tv won t connect.
Can also connect with phone hotspot but not with wifi or cable.
This product did not work even after restarting the tv.
Tcl roku tv loses wifi connection and then can t find any wifi networks jump to solution it s a known bug with the wifi disabling on the tcl and maybe other brands roku tv s brought on by a software update sometime between october and december.
I switched to wireless connection but want to go back to wired.
1 0 out of 5 stars did not work for 2019 32 tcl roku smart tv.
I have a 2019 roku smart tcl wireless tv 32s325 no ethernet.
I ve got this year s 40 tcl roku tv and my wireless experience sounds much like yours.
At the back of your tcl roku 4k tv locate the ethernet port.
And in most cases when a roku can t connect to the internet the problem isn t even with the roku itself but rather with the router other devices in your home or the connection settings.
Did you figure out what was wrong.
Reviewed in the united states on january 24 2020.
Having some wireless connection issues.
Just wondering if i can buy a roku ultra and use the ethernet port and then use hdmi cable to connect to tv and bypass the wireless.
I put a tcl roku tv 49 2 months ago.
We have the exact same problem.
I have the latest update.
Follow the steps below if you choose to connect your tv to the internet using an ethernet cable.
Not sure if this will confuse wifi software.
We also have centurylink and same tv as you describe.
I restart roku device 10 to 15 times and also factory reset 3 to 4 times.
But i test also wireless connection with the router it s working fine.
I don t have any serious complaints but at that price i may take the chance just to have something to do with all my spare ethernet cables.
Confirm your software version and build.
With a 16mb connection i don t have a lot to spare and have always much preferred wired.
This option is only available on tcl roku 4k tvs.
Sometimes it works sometimes it does not.
Set it up with wired connection.
I have a modem google wifi router and then the tv.
I bought this product because i do not have access to wireless and would like to connect my 32 tcl roku tv to the ethernet no ethernet port on tv.
Connect an ethernet cable coming from your router or modem to the tv.
Last night i lost the wired connection.